Contact Us

Thank you for choosing Itemqazo!

If you have questions about our automotive accessories, product compatibility, orders, shipping, returns, or refunds, our customer support team is here to help.

We are committed to providing clear product information, helpful assistance, and a convenient shopping experience.

Business Information

Brand Name: Itemqazo

Legal Business Name: Wuhan Yixin Asset Operations Co., Ltd.

Official Website: https://itemqazo.com

Registered Business Address:

Shop No. 02, First Floor, Unit 12, Building 2, Phase I, Huazhong Wengu Zhiyin Shengtang, Caidian Subdistrict, Caidian District, Wuhan, Hubei Province 430100, China.

Customer Support

Email: [email protected]

Customer Service Hours: Monday–Friday, excluding public holidays.

We aim to respond to customer inquiries within 1–2 business days.

Order and Product Assistance

If you have questions about an existing order, please include your order number and a brief description of your concern when contacting us.

Our team can assist with order status, shipping updates, order cancellations, returns, refunds, and general product inquiries.

For questions about car storage organizers, seat accessories, safety products, repair tools, or other automotive essentials, please provide the product name or link so we can better understand your request.

Product Compatibility and Installation

Choosing the right automotive accessory is important for convenience and safety.

Before placing an order, we encourage you to review the product dimensions, specifications, compatibility information, and installation instructions provided on the product page.

If you are unsure whether a product is suitable for your vehicle, please contact us with the product link and relevant vehicle details, such as the make, model, and model year where applicable.

Our team will do its best to help you understand the available product information. Please note that compatibility cannot be guaranteed unless it is specifically confirmed for the relevant product and vehicle configuration.

Always follow the product instructions and applicable vehicle safety requirements when installing or using automotive accessories.

Returns and Refunds

Eligible return requests may be submitted within 30 calendar days of delivery, subject to the conditions described in our Return and Refund Policy.

To request a return, refund, or exchange, please email [email protected] with your order number and the reason for your request.

Please contact us before returning any product so that we can review your request and provide the appropriate return instructions.

Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, incomplete, or different from the product you purchased, please contact us as soon as reasonably possible.

Include your order number and a description of the issue. Photographs of the product, packaging, and shipping label may help us investigate the matter more efficiently.

After reviewing your request, we will provide an appropriate resolution in accordance with our store policies and applicable law.

Our Commitment

At Itemqazo, we believe that a good shopping experience begins with practical products, transparent information, and responsive customer support.

Whether you need help choosing an automotive accessory or assistance with an existing order, we are committed to helping you find a suitable solution.

Thank you for visiting Itemqazo. We appreciate your trust and look forward to serving you.

Contact Details

Itemqazo