Last Updated: October 26, 2026

Welcome to Itemqazo!

These Terms and Conditions govern your access to and use of itemqazo.com, including browsing our website, purchasing products, and using the services we provide.

Itemqazo is an online automotive accessories store offering car storage organizers, seat accessories, safety products, repair tools, and other automotive essentials.

Our store is operated by Wuhan Yixin Asset Operations Co., Ltd. By accessing our website or placing an order, you agree to these Terms and Conditions, subject to any mandatory rights available to you under applicable law.

Please read these Terms carefully before using our website or purchasing our products.

1. General Conditions

By using this website, you confirm that you are legally capable of entering into a binding agreement under applicable law.

You agree to use our website only for lawful purposes and in accordance with these Terms and Conditions.

You must not use our website for fraudulent activities, unauthorized transactions, unlawful conduct, or any activity that interferes with the operation, security, or integrity of our services.

You agree to provide accurate, complete, and current information when placing an order, making a payment, or contacting our customer service team.

We reserve the right to restrict access to our website, suspend services, or refuse or cancel orders where reasonably necessary to address suspected fraud, security risks, inaccurate information, payment issues, product unavailability, or other circumstances permitted by law.

If an order is canceled after payment has been collected, any applicable refund will be handled in accordance with our policies and applicable legal requirements.

2. Products and Descriptions

Itemqazo offers automotive accessories and related products designed to support vehicle organization, convenience, maintenance, and everyday use.

We make reasonable efforts to ensure that product descriptions, photographs, specifications, dimensions, materials, colors, prices, and other product information are accurate and up to date.

Product images are provided for illustrative purposes. Actual product appearance may vary slightly due to lighting, photography, screen settings, manufacturing variations, or other factors.

Customers should carefully review the product description, specifications, dimensions, included accessories, and intended use before placing an order.

Unless expressly stated otherwise, our products are aftermarket accessories and are not represented as original equipment manufactured by a vehicle manufacturer.

References to vehicle makes, models, model years, or other third-party brands are provided solely to describe potential compatibility where applicable. Such references do not imply sponsorship, endorsement, or affiliation.

We do not guarantee universal compatibility across all vehicles. Customers are responsible for checking applicable product specifications and compatibility information before purchasing.

Nothing in this section excludes or limits any rights you may have regarding inaccurate descriptions, defective products, or products that do not conform to applicable legal requirements.

3. Automotive Product Safety and Installation

Automotive accessories and maintenance tools must be selected, installed, and used according to their intended purpose and any applicable manufacturer instructions.

Before installation or use, customers should review the product instructions, compatibility requirements, load limits, safety warnings, and other relevant specifications.

Improper installation or use may damage the product or vehicle and may create safety risks.

Products intended for storage, organization, comfort, or decoration should not obstruct the driver's visibility, interfere with airbags, restrict access to vehicle controls, or compromise the safe operation of a vehicle.

Customers should not use a product in a manner that interferes with seat belts, emergency exits, braking systems, steering systems, electrical systems, or other safety-critical vehicle components.

Repair tools and maintenance accessories should only be used by individuals with the appropriate knowledge, skills, and equipment. Where a task involves safety-critical vehicle systems or specialized repairs, we recommend consulting a qualified automotive professional.

Itemqazo does not provide vehicle-specific installation or repair services unless expressly stated on the relevant product or service page.

Customers are responsible for following applicable laws, safety requirements, and product instructions when installing or using purchased items.

Nothing in these Terms excludes liability that cannot legally be excluded.

4. Orders and Order Acceptance

Placing an order through our website constitutes an offer to purchase the selected products in accordance with the information displayed at checkout.

After submitting an order, you may receive an order confirmation email acknowledging that your order has been received. An order confirmation does not necessarily mean that the order has been finally accepted or shipped.

Orders remain subject to payment verification, product availability, pricing accuracy, fraud prevention checks, and other reasonable verification procedures.

We reserve the right to cancel or decline an order where permitted by law, including circumstances involving suspected fraudulent activity, incorrect pricing, technical errors, unavailable products, or unsuccessful payment authorization.

If we cancel an order for which payment has already been collected, we will arrange any applicable refund in accordance with applicable law and our refund procedures.

Customers should review their order details carefully before completing checkout, including product selections, quantities, delivery addresses, and contact information.

5. Prices and Payments

Product prices and applicable charges are displayed on our website and during checkout.

Unless otherwise indicated, prices are displayed in the currency shown by our store at the time of purchase.

Shipping charges, applicable taxes, discounts, and other order-related costs will be presented during checkout where applicable.

We reserve the right to correct pricing errors, typographical errors, inaccurate product information, and technical mistakes where permitted by law.

If an order is affected by a material pricing or listing error, we may contact you to confirm whether you wish to proceed at the correct price or cancel the order, subject to applicable legal requirements.

Payments are processed through third-party payment providers. Available payment methods may vary depending on your location and the options supported at checkout.

We do not ordinarily store complete payment card numbers or card security codes on our own systems. Payment information is handled in accordance with the applicable payment provider's procedures and privacy practices.

You authorize the applicable payment provider to process the payment associated with your order using the payment method you select.

If payment cannot be authorized or completed, we may be unable to process or fulfill the order.

6. Promotions and Discount Codes

From time to time, Itemqazo may offer promotional prices, discount codes, special offers, or other promotional benefits.

Each promotion is subject to the conditions communicated when the offer is presented, including any applicable expiration date, minimum purchase requirement, product exclusions, or usage limitations.

Unless expressly stated otherwise, promotional offers cannot be combined with other discounts or promotions.

Promotional codes must be applied in accordance with the instructions provided. A discount may not apply if the relevant eligibility requirements are not met.

We reserve the right to correct promotional errors, withdraw an offer, or amend promotional conditions where permitted by law. Any changes will not remove rights that have already accrued to customers where such removal is prohibited by applicable law.

The final applicable price and discount will be displayed at checkout before payment is completed.

7. Shipping and Delivery

Our shipping destinations, order processing times, shipping fees, estimated delivery times, and delivery procedures are described in our Shipping Policy and displayed during checkout where applicable.

Orders are generally processed within 1–3 business days after payment confirmation, excluding weekends and public holidays.

Estimated delivery is generally 7–15 business days after shipment. The total estimated time from payment confirmation to delivery is approximately 8–18 business days, including standard order processing.

These delivery estimates are provided for general guidance and are not guaranteed delivery dates unless expressly stated otherwise.

Itemqazo offers free standard shipping on eligible orders with a merchandise subtotal of $39.99 USD or more. Orders below $39.99 USD are generally subject to a standard shipping fee of $6.99 USD where the corresponding shipping service is available.

The applicable shipping charges and delivery options will be displayed at checkout. Please refer to our Shipping Policy for additional details.

Delivery may be affected by carrier operations, customs clearance, weather conditions, public holidays, transportation disruptions, inaccurate delivery information, and other circumstances beyond our reasonable control.

International shipments may be subject to customs duties, import taxes, or other charges imposed by the destination country. Unless collected or prepaid by Itemqazo, these charges may be payable by the recipient in accordance with applicable law.

Customers are responsible for providing complete and accurate shipping information.

If a package is delayed, damaged, lost, or incorrectly delivered, please contact [email protected] so that we can review the available information and provide reasonable assistance.

Nothing in this section limits any delivery-related rights available to customers under applicable law.

8. Returns, Refunds, and Exchanges

Returns, refunds, exchanges, and order cancellation requests are governed by our Return & Refund Policy.

Eligible return requests may generally be submitted within 30 calendar days of delivery, subject to the eligibility requirements and conditions described in that policy.

Customers should contact [email protected] before returning a product to obtain return authorization and the appropriate return instructions.

For damaged, defective, incorrect, or otherwise non-conforming products, Itemqazo will review the circumstances and provide an appropriate remedy in accordance with applicable law.

Approved refunds will be processed according to our Return & Refund Policy. The time required for a refund to appear in a customer's account may vary depending on the payment provider or financial institution.

Return shipping costs, eligibility requirements, and other applicable conditions are described in our Return & Refund Policy.

Nothing in these Terms and Conditions limits any mandatory consumer rights or remedies available under applicable law.

9. Order Changes and Cancellations

If you need to change or cancel an order, please contact [email protected] as soon as possible and provide your order number.

We will make reasonable efforts to accommodate requests received before the order has entered fulfillment or been shipped.

Once an order has been processed for shipment or handed over to the carrier, changes or cancellations may no longer be possible.

If an order cannot be canceled, you may be able to request a return after delivery in accordance with our Return & Refund Policy.

Any refund resulting from an approved cancellation will be processed in accordance with applicable law and our refund procedures.

These conditions do not restrict any cancellation rights that may be granted by applicable law.

10. Website Use and Prohibited Activities

You agree not to use our website in any manner that violates applicable law or infringes the rights of others.

You must not attempt to gain unauthorized access to our website, servers, accounts, or systems.

You must not introduce malicious software, interfere with website functionality, misuse checkout systems, submit fraudulent orders, or engage in activities that could compromise the security of our store or its customers.

You must not copy, scrape, reproduce, distribute, or commercially exploit website content or product information without appropriate authorization, except where permitted by law.

We may investigate suspected misuse and take reasonable measures to protect our website, customers, and business, including restricting access where legally permitted.

11. Intellectual Property

Unless otherwise stated, the text, graphics, logos, website design, images, layout, and other original content displayed on itemqazo.com are owned by or licensed to Itemqazo and are protected by applicable intellectual property laws.

You may access and use our website for personal, lawful shopping purposes.

You may not reproduce, modify, distribute, publish, publicly display, or commercially exploit our protected content without prior authorization, except where permitted by law.

Third-party trademarks, logos, product names, and other intellectual property remain the property of their respective owners.

Nothing in these Terms grants you ownership of or unrestricted rights to any intellectual property displayed on our website.

12. Third-Party Services and Links

Our website may use or link to third-party services, including payment processors, shipping providers, analytics tools, advertising services, customer support platforms, and other service providers.

These services may be governed by their own terms, privacy policies, and operating procedures.

We do not control third-party websites or services that we do not operate, and we are not responsible for their independent content or practices except to the extent required by applicable law.

The availability of a third-party service or link does not necessarily constitute an endorsement of that service or its content.

Customers should review the applicable terms and privacy policies before using third-party websites or services.

13. Privacy and Personal Information

Your use of our website is also subject to our Privacy Policy, which explains how we collect, use, disclose, and protect personal information.

We may process information necessary to manage orders, process payments, arrange shipping, provide customer service, handle returns and refunds, prevent fraud, maintain website security, and fulfill other disclosed business purposes.

Cookies and similar technologies may be used to support essential website functions, understand website activity, and measure advertising performance where applicable and permitted by law.

Where required, we will obtain appropriate consent and provide legally required privacy choices regarding non-essential cookies, advertising technologies, and other personal information processing activities.

Please review our Privacy Policy for further information about your privacy rights and the choices available to you.

14. Website Availability and Disclaimer

We make reasonable efforts to maintain the availability, accuracy, and functionality of our website.

However, we cannot guarantee that the website will always be available, uninterrupted, error-free, or compatible with every device, browser, or network environment.

Temporary interruptions may occur because of maintenance, technical issues, hosting services, network disruptions, or third-party service failures.

To the extent permitted by law, our website and its general informational content are provided on an available basis without guarantees that cannot reasonably be made.

Product-specific warranties, if any, are governed by the applicable product terms and mandatory legal requirements.

Nothing in this section excludes or limits any express warranty, statutory guarantee, or other right that cannot legally be excluded or limited.

15. Limitation of Liability

To the extent permitted by applicable law, Itemqazo will not be responsible for indirect, incidental, special, or consequential losses arising from the use of our website or products where such losses are legally excludable.

This provision does not exclude or limit liability for matters that cannot legally be excluded or limited, including any liability that applicable law requires us to retain.

Nothing in these Terms limits a customer's statutory rights concerning defective products, misleading representations, personal injury, or other matters where such limitation is prohibited by law.

Where liability may lawfully be limited, any limitation will apply only to the extent permitted by the applicable legal requirements.

16. Indemnification

To the extent permitted by applicable law, you agree to be responsible for losses, claims, liabilities, or reasonable expenses arising directly from your unlawful use of our website, your infringement of third-party rights, or your material violation of these Terms.

This provision does not apply to the extent that a claim results from our own breach of law, negligence, misconduct, or other conduct for which we cannot legally exclude responsibility.

17. Force Majeure

We will not be considered in breach of these Terms solely because performance is delayed or prevented by circumstances beyond our reasonable control, to the extent permitted by law.

Such circumstances may include natural disasters, severe weather, public emergencies, transportation disruptions, labor disputes, government actions, interruptions to telecommunications, or significant failures of third-party services.

We will make reasonable efforts to minimize the effects of such circumstances and resume normal operations when practicable.

This section does not remove any mandatory rights or obligations imposed by applicable law.

18. Changes to These Terms

We may update these Terms and Conditions from time to time to reflect changes in our business operations, products, website functionality, service providers, or applicable legal requirements.

When changes are made, we will update the Last Updated date displayed at the top of this page.

Changes will apply from the date they become effective, subject to any notice, consent, or other requirements imposed by applicable law.

Your continued use of our website after updated Terms become effective indicates your acceptance of the revised Terms only to the extent that such acceptance is legally valid.

We encourage you to review this page periodically.

19. Governing Law and Severability

These Terms and Conditions are governed by the applicable laws of the People's Republic of China, except where mandatory laws or consumer protection requirements in your jurisdiction provide otherwise.

Any dispute arising from your use of our website or purchases from Itemqazo will be handled in accordance with applicable law.

Nothing in these Terms is intended to deprive consumers of mandatory legal protections, statutory rights, or remedies available under the laws applicable to their transactions.

If any provision of these Terms is found to be invalid or unenforceable under applicable law, that provision will be interpreted or limited to the extent necessary to make it enforceable where legally possible. If it cannot be enforced, it will be severed, and the remaining provisions will continue to apply to the extent permitted by law.

20. Contact Information

If you have questions about these Terms and Conditions, our products, orders, payments, shipping, returns, or refunds, please contact us using the information below.

Brand Name: Itemqazo

Legal Business Name: Wuhan Yixin Asset Operations Co., Ltd.

Email: [email protected]

Registered Business Address:

Shop No. 02, First Floor, Unit 12, Building 2, Phase I, Huazhong Wengu Zhiyin Shengtang, Caidian Subdistrict, Caidian District, Wuhan, Hubei Province 430100, China.

We aim to respond to customer inquiries within 1–2 business days, excluding weekends and public holidays.

Thank you for choosing Itemqazo. We appreciate your trust and are committed to providing a convenient, transparent, and reliable shopping experience.